Reference nr: VAC00829/25
Title: End User Computing Technician
Job level:C1
Salary : R257 888 – R386 832
Report to: Specialist: End User Computing
Division: National and Regional Consulting
Dept: RPL HOD Northern Region
Location: SITA – Johannesburg client site
Position status: 15 – Months – Fixed Term Contract (Internal & External)

Purpose of the job
To provide remote and onsite LAN and Desktop technical support to Workstations and Network infrastructure, ensuring that the clients requirements are always met, and their expectations exceeded.

Key Responsibility Areas
Provide first and second level LAN & desktop support within SLA targets. Install and configure new IT equipment within SLA targets. Implementation, customization and maintenance of the remote software deployment. Provide support to the enterprise’s local IT and software resources. Provide LAN & desktop advisory services to clients. Day to day administrative tasks.

Qualifications and Experience
Minimum: Grade 12 PLUS National Higher Certificate in IT (NQF Level 5) with A+/N+ either as a subject of the Certificate OR as a separate certification (expiry irrelevant).
Experience
Technical Competencies Description
Knowledge of: Desktop operating systems and application. Network cabling and telephony system. Security software and hardware. Technical support and maintains of the application system(s), hardware and software End User Computer and LAN infrastructure principles and topology, Internet protocols, services. Routing and switching technologies. ITIL. Procedure, Policies and standards. Interpersonal/behavioral competencies:Active listening, Attention to Detail, and Continuous Learning.

Reference nr: VAC00979/25/26
Title: Senior Manager: Architecture and Engineering Services
Job level:D5
Salary : R 1 035 817 – R 1 553 726
Report to: HoD: Planning & Organising
Division: Application Development and Maintenance
Dept: ADM: Planning and Organising
Location: SITA Centurion
Position status: Permanent (Internal & External)

Purpose of the job
The Senior Manager: Architecture and Engineering Services is responsible for providing strategic oversight, leadership, and management of architectural and engineering services within the division. This role ensures alignment with organizational goals, optimizes resource allocation, manages risks, and drives continuous improvement in service delivery. The Senior Manager will oversee the implementation of architectural frameworks, service level agreements, and performance metrics, ensuring compliance with internal and external standards and regulatory requirements..

Key Responsibility Areas
• Strategic Architecture and Engineering Oversight.
• Technical Leadership and Guidance.
• Resource Management and Optimization.
• Risk Management and Compliance.
• Performance Management and Reporting.
• Stakeholder Engagement and Communication.
• Service Level Management.
• Leadership and Team Management.
• Innovation and Continuous Improvement.
• Client and Supplier Management.
• Financial and business management.
• Human Capital Management.

Qualifications and Experience
Minimum: 3- year National Diploma/ Degree in Computer Science, Information Technology, Engineering or a related field at least NQF level 6 or a verified / certified alternative equivalent @ NQF Level 6. Certification: Relevant certification such as TOGAF or ITIL or PMP or COBIT or any other architecture and engineering certifications are preferred..
Experience: 8-10 years' experience in architecture, engineering, or a related field, with at least 5 years in a leadership role managing teams and overseeing multiple projects or programs in a corporate or public sector environment.

Technical Competencies Description
In-depth knowledge of architectural and engineering methodologies. Understanding of governance frameworks and compliance requirements. Knowledge of IT services operational management, contracts, service level agreements, and financial legislation such as the Public Finance Management Act (PFMA). Skills: Strong leadership and team management skills. Strategic thinking and alignment with organizational goals. Excellent communication and stakeholder management skills. Analytical and problem-solving abilities. Proficiency in architectural and engineering tools and software. Change management and continuous improvement. Personal Attributes / Behaviors: Agility, Collaboration, Customer Centricity, Integrity, Innovation and Empathy.
Technical Competencies: Application Development; Application Maintenance and Support; Architecture; Enterprise ICT Governance (Policies & Legislation); IT Project Management; and Project/Programme Management.
Leadership Competencies: Customer Experience; Collaboration; Communicating and Influencing; Honesty, Integrity and Fairness; Outcomes driven; Innovation; Planning and Organising; Creative Problem Solving; Bimodal IT Practice. Managing People and Driving Performance; Decision-making; Responding to Change and Pressure; Strategic Thinking.
Interpersonal/behavioural competencies: Active listening; Attention to Detail; Analytical thinking; Continuous Learning; Disciplined; Resilience; and Stress Management.