End User Computing Technician
RE AD - End User Computing Technician _FTC_1.pdf
(135.37 KB)
No
VAC00829/25
Reference nr: VAC00829/25
Title: End User Computing Technician
Job level:C1
Salary : R257 888 – R386 832
Report to: Specialist: End User Computing
Division: National and Regional Consulting
Dept: RPL HOD Northern Region
Location: SITA – Johannesburg client site
Position status: 15 – Months – Fixed Term Contract (Internal & External)
Purpose of the job
To provide remote and onsite LAN and Desktop technical support to Workstations and Network infrastructure, ensuring that the clients requirements are always met, and their expectations exceeded.
Key Responsibility Areas
Provide first and second level LAN & desktop support within SLA targets. Install and configure new IT equipment within SLA targets. Implementation, customization and maintenance of the remote software deployment. Provide support to the enterprise’s local IT and software resources. Provide LAN & desktop advisory services to clients. Day to day administrative tasks.
Qualifications and Experience
Minimum: Grade 12 PLUS National Higher Certificate in IT (NQF Level 5) with A+/N+ either as a subject of the Certificate OR as a separate certification (expiry irrelevant).
Experience
Technical Competencies Description
Knowledge of: Desktop operating systems and application. Network cabling and telephony system. Security software and hardware. Technical support and maintains of the application system(s), hardware and software End User Computer and LAN infrastructure principles and topology, Internet protocols, services. Routing and switching technologies. ITIL. Procedure, Policies and standards. Interpersonal/behavioral competencies:Active listening, Attention to Detail, and Continuous Learning.
Title: End User Computing Technician
Job level:C1
Salary : R257 888 – R386 832
Report to: Specialist: End User Computing
Division: National and Regional Consulting
Dept: RPL HOD Northern Region
Location: SITA – Johannesburg client site
Position status: 15 – Months – Fixed Term Contract (Internal & External)
Purpose of the job
To provide remote and onsite LAN and Desktop technical support to Workstations and Network infrastructure, ensuring that the clients requirements are always met, and their expectations exceeded.
Key Responsibility Areas
Provide first and second level LAN & desktop support within SLA targets. Install and configure new IT equipment within SLA targets. Implementation, customization and maintenance of the remote software deployment. Provide support to the enterprise’s local IT and software resources. Provide LAN & desktop advisory services to clients. Day to day administrative tasks.
Qualifications and Experience
Minimum: Grade 12 PLUS National Higher Certificate in IT (NQF Level 5) with A+/N+ either as a subject of the Certificate OR as a separate certification (expiry irrelevant).
Experience
Technical Competencies Description
Knowledge of: Desktop operating systems and application. Network cabling and telephony system. Security software and hardware. Technical support and maintains of the application system(s), hardware and software End User Computer and LAN infrastructure principles and topology, Internet protocols, services. Routing and switching technologies. ITIL. Procedure, Policies and standards. Interpersonal/behavioral competencies:Active listening, Attention to Detail, and Continuous Learning.
RE AD - End User Computing Technician _FTC_2.pdf
(135.37 KB)